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Handle email and messages in batches at set times each day

  • Moderate value
  • Evidence B
  • Saves time
  • Free
  • Takes minutes
  • Some willpower

In plain words

The same group of people were compared over two weeks. In the week when email checks were limited to 3 times a day, daily stress was clearly lower, while the number of emails sent and received was the same. With no limit, people checked an average of 15.5 times a day.

Cost

Free. It takes a little time to tell coworkers how often you will reply. Holding back from checking email all the time takes a little willpower.

What you get

124 adults, the same people compared before and after over two weeks (each person as their own control). In the week limited to checking email 3 times a day, daily stress was clearly lower than in the unlimited week (effect size Cohen's d = 0.37). The number of emails received and answered over the two weeks did not differ. At the start, with no limit, people checked email an average of 15.5 times a day.

Notes

This is one study, with a small-to-medium effect, and it measured stress, not work actually done. Instant messaging has not been studied directly; this is only extended by inference.

Evidence grade
B : Supported by research but without a precise number, or based on small or single studies.
Sources
  1. Kushlev & Dunn (2015). Checking email less frequently reduces stress. Computers in Human Behavior. https://doi.org/10.1016/j.chb.2014.11.005

This tip also appears in

Translated from the Chinese original. Original book, section 3, tip 5. Content may be out of date and rules differ by place. When you actually deal with an agency, a doctor or a court, follow what local officials, doctors and lawyers tell you. Disclaimer